Privacy Policy

1. Introduction

Final Space (Pty) Ltd (“Finalspace”, “we”, “us”, or “our”) is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard information in accordance with the Protection of Personal Information Act 4 of 2013 (“POPIA”) and other applicable South African law.

2. Responsible Party

Final Space (Pty) Ltd is the responsible party as defined under POPIA. Our registered address is 14 Thora Crescent, Sandton, 2090. For privacy-related enquiries, contact us at info@finalspace.co.za.

3. Information We Collect

We may collect the following categories of personal information:

• Contact information (name, email address, phone number)
• Company name and job title
• Information submitted through our contact form
• Technical data (IP address, browser type, pages visited) via analytics tools
• Communications you send to us directly

4. Purpose of Processing

We process your personal information for the following purposes:

• Responding to enquiries and providing our services
• Managing client relationships and engagements
• Sending relevant communications (with your consent)
• Improving our website and services
• Complying with legal obligations

5. Lawful Basis for Processing

We process personal information only where we have a lawful basis to do so under POPIA — including your consent, the performance of a contract, compliance with a legal obligation, or our legitimate business interests where these do not override your rights.

6. Sharing of Information

We do not sell your personal information. We may share information with trusted third-party service providers (such as hosting, email, and analytics providers) who process data on our behalf under appropriate data processing agreements. We will disclose information where required by law or court order.

7. Cross-Border Transfers

Some of our service providers may process data outside South Africa. Where this occurs, we ensure that adequate protections are in place consistent with POPIA’s requirements for transborder information flows.

8. Retention

We retain personal information only for as long as necessary for the purposes for which it was collected, or as required by law. Once no longer needed, information is securely deleted or anonymised.

9. Your Rights

Under POPIA, you have the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information (subject to legal obligations)
• Object to processing on legitimate interest grounds
• Lodge a complaint with the Information Regulator of South Africa

To exercise any of these rights, email us at info@finalspace.co.za.

10. Security

We implement appropriate technical and organisational measures to protect personal information against unauthorised access, loss, or destruction. However, no method of transmission over the internet is completely secure.

11. Cookies

Our website may use cookies and similar tracking technologies to improve user experience and analyse traffic. You can control cookie settings through your browser. We do not use cookies for targeted advertising.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date. Continued use of our website or services after changes constitutes acceptance.

13. Contact

For any questions about this policy or how we handle your information, contact us at info@finalspace.co.za or write to us at 14 Thora Crescent, Sandton, 2090.